Frequently asked questions
What does it mean if a course says it's offered as a live webinar?
This course will be offered as a webinar through Zoom, hosted live on a specific date and time. Attendees who register for the course can join the Zoom session directly through this website (no Zoom account required) to earn CE credits through a live, digital session and actively participate in a Q & A session at the end of the course.
I can't attend the live webinar, but I'm interested in the course topic. Will I still be able to take the course?
Yes! After the webinar has ended, the recording from it will be available as a fully asynchronous On-Demand course to be taken anywhere, at any time until all courses close on June 30, 2026 at 11:59 PM ET.
You can earn CE for watching this webinar recording and passing a short quiz on the subject matter, similar to how courses have been offered in previous years.
I attended the live webinar. Can I take the same course a second time in an On-Demand format?
No, you CANNOT earn CE twice for this course by attending the live webinar and completing it as an On-Demand course. Those who attended a course as a live webinar should NOT enroll in the On-Demand course. Please explore our other course offerings here and choose a course that you have not yet taken.
How do I know if I already have an account through this platform?
ICBR changed learning platforms in 2025. If you have not taken an On-Demand CE course with us since then, you will need to create a new account. If you took an On-Demand CE course with us for the 2024-25 cycle, you can log in using your previous information. If your login isn't working, please contacts us at info@myicbr.org or call 317-328-5259.
Who should I contact if I have issues or questions about Commercial CE On-Demand?
If you need assistance or have any questions, please reach out to us at info@myicbr.org or call 317-328-5259. We are open from 8am - 5pm EST Monday - Friday.
Why are we offering snack boxes this year?
Thanks to our sponsor, Green Improvements the first 200 people who purchase a course or a bundle will receive a snackbox delivered straight to their door.
How do I access my purchased courses?
You can access courses you have already purchased by navigating to the Courses tab and choosing My Courses on the left.
How do I access my Invoices?
You can find and download your invoices by navigating to the Me tab and selecting Account.
How do I edit my profile information?
To update your profile information, go to the Me tab, select Profile, and click the Edit button.
Where can I find my certificates?
After completing your course, you can find your certificates in an email from ICBR & CREA. You can also access them by going to the Me tab and selecting Inbox.
How are course topics and instructors chosen?
Course topics are chosen with the consideration of feedback from previous participants, as well as topics that CREA and ICBR's leadership team feels would be most beneficial to commercial real estate professionals in Indiana. We invite you to leave any topic recommendations or requests in the survey at the end of the course.
