Frequently asked questions
Why is this year's platform different from last year's On-Demand program?
For 2025, we’ve upgraded our learning management system to LearnWorlds, offering an enhanced and more user-friendly experience for our On-Demand program.
Who should I contact if I have issues or questions about Commercial CE On-Demand?
If you need assistance or have any questions, please reach out to us at info@myicbr.org or call 317-328-5259. We are open from 8am - 5pm EST Monday - Friday.
Why are we offering snack boxes this year?
Thanks to our sponsor, Green Improvements the first 200 people who purchase a course or a bundle will receive a snackbox delivered straight to their door.
Why is PayPal my only option to pay?
Our system only allows payment through Paypal but you do not need a Paypal account to pay. You can pay with a credit or debit card.
How do I access my purchased Courses?
For 2025, we’ve upgraded our learning management system to LearnWorlds, offering an enhanced and more user-friendly experience for our On-Demand program.
How do I access my Invoices?
You can find and download your invoices by navigating to the Me tab and selecting Account.
How do I edit my profile information?
To update your profile information, go to the Me tab, select Profile, and click the Edit button.
Where can I find my Certificates?
After completing your course, you can find your certificates in an email from ICBR & CREA. You can also access them by going to the Me tab and selecting Inbox.
